PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Warranty
All SpecialtyVehicleHardware.com products are warranted to the original purchaser to be free of defects in material and workmanship for a period of one year from the date of purchase. This warranty is limited to the replacement or repair of defective items returned as instructed with an authorized RMA number. All SpecialtyVehicleHardware.com mirrors are subject to the above warranty terms. In addition, mirrors are warranted for the period of 10 years against silver spoilage from the date of manufacture. If a mirror breaks during shipment and is reported within 24 hours, the factory will ship a replacement mirror at no cost to the customer. In the unlikely event of a manufacturer defect, please contact us for return authorization. Parcel orders are shipped with "No Signature Required" for delivery unless advised otherwise by the customer.

Order Processing Times
We will make every effort to ship stock items within one business day of order receipt. Custom and non-stock items are fabricated to order and we cannot guarantee delivery dates, but most custom fabrications ship within five to seven business days. Once fabrication of a custom product commences, the order cannot be cancelled. Your credit card is charged upon submission of your order. By placing an order with SpecialtyVehicleHardware.com, you are confirming your acceptance of these terms.

Returns
The return of stocked items for reasons other than manufacturer defect will be determined on a case by case basis by SpecialtyVehicleHardware.com and will be subject to a minimum 35% re-stocking fee. No returns are authorized on items after 30 days of receipt. Items returned to the factory without an authorized RMA number will not be accepted and will be returned to the sender. Once an authorized return is received at the factory in good condition, a credit will be issued in the form of the original payment. Custom, powder coated, and non-stock items are fabricated to order and CANNOT be returned under any conditions.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Direct Sell Group, LLC. The collective work includes works that are licensed to Direct Sell Group, LLC. Copyright 2003, Direct Sell Group, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Direct Sell Group, LLC or purchasing Direct Sell Group, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Direct Sell Group, LLC or to purchase Direct Sell Group, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Direct Sell Group, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Direct Sell Group, LLC used in the site are trademarks or registered trademarks of Direct Sell Group, LLC


Warranty Disclaimer
All Direct Sell Group, LLC products are warranted to the original purchaser to be free of defects in material and workmanship for a period of one year from the date of purchase. This warranty is limited to the replacement or repair of defective items returned as instructed with an authorized RMA number.  All Direct Sell Group, LLC mirrors are subject to the above warranty terms. In addition, mirrors are warranted for the period of 10 years against silver spoilage from the date of manufacture.  If a mirror breaks during shipment and is reported within 24 hours, the factory will ship a replacement mirror at no cost to the customer.  In the unlikely event of a manufacturer defect, please contact us for return authorization.  Direct Sell Group, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Direct Sell Group, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Direct Sell Group, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Direct Sell Group, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Direct Sell Group, LLC product is mistakenly listed at an incorrect price, Direct Sell Group, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Direct Sell Group, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Direct Sell Group, LLC shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Direct Sell Group, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Direct Sell Group, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Direct Sell Group, LLC.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Direct Sell Group, LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Direct Sell Group, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Direct Sell Group, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Direct Sell Group, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Direct Sell Group, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Direct Sell Group, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Direct Sell Group, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Direct Sell Group, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Direct Sell Group, LLC in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Direct Sell Group, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Direct Sell Group, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Direct Sell Group, LLC, Direct Sell Group, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Direct Sell Group, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Direct Sell Group, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).